Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, company name, and phone number when you create an account.
• Project Information: Details you provide when submitting project requests, including descriptions, requirements, and files.
• Payment Information: Payment details are processed securely by our third-party payment provider (Paystack). We do not store your full card details on our servers.
• Usage Data: Information about how you interact with our platform, including pages visited and features used.

2. How We Use Your Information

• To provide and manage our development services.
• To communicate with you about your projects and account.
• To process payments and send invoices.
• To improve our platform and services.
• To comply with legal obligations.

3. Data Sharing

We do not sell your personal information. We may share your data with trusted third-party services that help us operate our business, such as payment processors (Paystack), hosting providers, and communication tools. These providers are contractually obligated to protect your data.

4. Data Security

We take commercially reasonable steps to protect your information, including encrypted connections (SSL/TLS), secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. CyberQuill shall not be held liable for any unauthorized access resulting from circumstances beyond our reasonable control.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Project data is retained for up to 12 months after project completion for support and legal purposes. You may request deletion of your data by emailing us. Deletion requests will be processed within 30 business days, subject to any legal obligations that require us to retain certain records.

6. Your Rights

• Access and receive a copy of your personal data (one request per 90-day period).
• Request correction of inaccurate information.
• Request deletion of your account and data, subject to legal retention requirements.
• Withdraw consent for data processing where applicable.

7. Cookies

Our platform may use cookies and similar technologies to improve user experience and analyze usage patterns. You can control cookie preferences through your browser settings.

8. Contact

For privacy-related questions or to exercise your rights, contact us at shaibuafeez@gmail.com.